Privacy Policy

Last Updated: March 10, 2026

At TEREATV, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IPTV subscription services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

1. Introduction

Welcome to TEREATV, your premier IPTV subscription service. We are committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

When you sign up for our service, purchase a subscription, or contact us, we collect the following personal information:

Name: Your full name to create and manage your account
Email Address: To communicate with you about your account, send login details, and provide customer support
Payment Information: Processed securely through third-party payment processors. We do not store credit card details on our servers

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

IP address
Browser type and version
Operating system
Pages you visit on our site
Time and date of your visit
Referring website addresses

2.3 Information from Third Parties

We may receive information about you from third-party services you connect to our service, such as payment processors or authentication services. This information is used only to provide and improve our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

Account Creation and Management: To create your account, process your subscription, and manage your access to our IPTV services
Service Delivery: To provide you with the IPTV channels, VOD content, and features you subscribed to
Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical support
Payment Processing: To process your subscription payments and manage billing
Communication: To send you important updates about your account, service changes, and policy updates
Service Improvement: To analyze how users interact with our website and services, helping us improve user experience
Security and Fraud Prevention: To protect our services and users from unauthorized access, fraud, and other illegal activities

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They help us remember your preferences and understand how you use our site.

4.2 How We Use Cookies

We use the following types of cookies:

Essential Cookies: Necessary for the website to function properly (e.g., maintaining your session)
Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. These cookies collect information anonymously, including number of visitors, pages visited, and traffic sources. This helps us improve our site and services
Preference Cookies: Remember your settings and preferences

4.3 Managing Cookies

You can control and manage cookies through your browser settings. You can choose to block cookies or delete existing ones. However, please note that disabling cookies may affect your experience on our website and limit certain features.

5. Sharing of Information

We value your privacy and do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or providing customer support. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency)
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. You will be notified of any such change

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS technology
Secure Payment Processing: Payment information is processed through PCI-DSS compliant payment gateways. We do not store credit card details on our servers
Access Controls: Access to personal information is restricted to authorized personnel only
Regular Security Audits: We regularly review our security practices to ensure your data remains protected

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you cancel your subscription, we will retain your information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your personal information will be securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You can request a copy of the personal information we hold about you
Right to Rectification: You can request correction of any inaccurate or incomplete information
Right to Deletion: You can request deletion of your personal information, subject to certain legal exceptions
Right to Restrict Processing: You can request that we limit the processing of your information
Right to Data Portability: You can request a copy of your information in a machine-readable format
Right to Object: You can object to the processing of your information for certain purposes

To exercise any of these rights, please contact us at privacy@tereatv.com. We will respond to your request within 30 days.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. International Users

Our services are primarily provided to users in the USA, UK, and Canada. If you are accessing our services from outside these regions, please be aware that your information may be transferred to, stored, and processed in countries where our servers are located. By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by TEREATV. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Our website does not currently respond to DNT signals. However, you can manage tracking through your browser settings and cookie preferences.

13. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. These rights include:

The right to know what personal information we collect, use, and share
The right to delete your personal information
The right to opt-out of the sale of your personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us at privacy@tereatv.com.

14. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), we process your personal information in compliance with the General Data Protection Regulation (GDPR). Our legal basis for processing your information includes:

Contract Performance: Processing necessary to provide our services to you
Consent: Where you have given consent for specific processing (e.g., marketing communications)
Legitimate Interests: Processing for our legitimate interests, such as improving our services and preventing fraud

You have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@tereatv.com
Email: info@tereatv.com (for general inquiries)
Website: https://tereatv.com